No. One of KREDO's core principles is to remove the client from operational processes as much as possible — especially something as complex and finicky as sample logistics.

Delivery is handled by a specialized international transport company, proven across hundreds of cases. It picks up samples directly from the manufacturer, in any country, without your team's involvement, without arranging separate powers of attorney, and without you having to find transport. Everything is collected according to instructions and handed over directly to the laboratory.

You don't get lost in customs, you don't arrange packaging, you don't issue invoices. We handle all of it for you — professionally, correctly, and on time.

Because sample logistics is an area of heightened regulatory scrutiny, especially given the crackdown on falsified testing. Even a formally correct sample can be rejected by the lab or blocked at the border if it's poorly packaged or incorrectly documented.

When logistics is handled by an outside person "following instructions," something almost always goes wrong. Our transport company, by contrast, operates along verified routes under strict supervision: samples arrive at the laboratory already in exactly the condition required to begin testing.

This isn't just transportation — it's part of the registration route. Tried, professional, and managed.

We have a contract with a major international transport company that specializes specifically in medical and laboratory cargo. It has experience delivering shipments from China, South Korea, the EU, the US, Turkey, and other countries.

Samples:

• are picked up from the factory or warehouse,
• are documented with our specialists' support,
• clear customs,
• are delivered to Russia,
• and are handed over directly to the laboratory.

We don't use shared shipments or couriers found through classified ads. We build a reliable logistics chain in which every element is under control.

Our team handles everything together with our transport partner. This includes:

• invoices,
• product descriptions,
• instructions in Russian,
• labeling,
• and, where necessary, justification for customs and the laboratory.

We agree on requirements with the laboratory in advance, so there's no "fixing things after the fact." You don't need to get into the details of customs clearance or figure out which HS codes to use.

You simply hand over the product data — everything else becomes a managed logistics flow.

We work with a carrier that's insured and liable for the condition of the cargo. But more importantly, we maintain strict control over the entire route.

Samples are tracked at every stage: from leaving the factory to being handed over to the laboratory. If something goes wrong, we're notified immediately and activate a backup route or arrange a duplicate shipment.

Loss or damage of samples is ruled out as a systemic problem — it's already a solved issue, not a risk the client has to bear.

Before shipping, we compile a single, complete set of documents specifying everything: the name, the device type, serial numbers, testing objectives, cross-references to the dossier, and links to the relevant methods and regulations.

The sample doesn't arrive at the laboratory "anonymously" — it arrives as an element of the registration route. This eliminates the risk of identification errors, mishandling, or rejection.

You won't get a call from the lab asking "What exactly did you send us?" They already know what's coming and why, because logistics is built directly into the regulatory process.

Over the past two years, regulatory pressure has intensified: Roszdravnadzor, the Federal Customs Service, and Rosakkreditatsiya are now watching closely where samples come from, how they're delivered, and who delivers them.

The market is undergoing a hard purge of paper and falsified laboratories. That means any deviation in documents, careless packaging, or incomplete labeling can become grounds for a registration rejection or an on-site inspection.

That's exactly why at KREDO we centralized logistics and removed the client from it entirely. You carry no risk, because we've already calculated it, structured it, and brought it under control.